Enable customer communication, one-stop chat
Multiple social account integration
Two-way real-time translation
Scheduled group message
Smart Quick Reply
Multiplayer teamwork
Data Desensitization
Precise user portrait
Agent Authority Management
Less Service Cost, More Customer Satisfaction
Multi-channel access to customers, diversified communication
Integrating platform communication is synchronized in seconds, chat content is encrypted end-to-end, and conversation messages on multiple popular social platforms are integrated in SocialSmartly
Rich chat features
Real-time translation of customer service chat, can easily communicate with foreigners without knowing a foreign language, solve language communication barriers, improve the efficiency of cross-border order completion, support real-time mutual translation of 200+ mainstream languages around the world, fast and accurate
Team work together to improve work efficiency
More efficient customer information management, precise customer marketing, increase repurchase rate, reply to multi-platform customer information, without background switching, save labor costs, improve customer service efficiency, and ensure the confidentiality of team core information.
Quick start, professional customer service support
Get started quickly in 3 minutes Quick response from customer service, full tracking of business and technical support, free training and service support throughout the process
Quick Use SocialSmartly
Cross-border e-commerce application aggregation platform
SocialSmartly supports multi-social platform session aggregation
100,000+ conversations happen on SocialSmartly every day
Feedback
